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Fast fashion Goliath Zara is giving rivals GAP and H&M a run for their money. On September 7, 2011, Zara launched the company’s e-commerce site for the United States of America. Zara will offer free standard shipping and free store delivery to all 50 states. Customers also have the other option of express delivery to their home, which arrives within a 24-48 hour period.
All merchandise is wrapped in eco-friendly packaging that keeps merchandise in tact until delivered. The exchange and return policy offered in stores is the same for home delivery. Merchandise exchanged within a 30-day period is free of charge. Nonessential items can be picked up from customers homes or returned to Zara stores.
Information Source: www.fashionnewspaper.com